ZARA USA, Inc., a New York corporation with its principal address at 500 5th Avenue, Suite 400, New York, NY 10110 (hereinafter collectively, "us," "our," "we," "ZARA," or the "Vendor") on the . How AfterShip helped Harrys scale by obtaining carrier data in one centralized place. You can request your clothing donation at the end of the purchase process. Voxya helps in identifying issues in your product or services. Open. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. I had two packages delivered on the 24th, the delivery person left them at the front door of the building, not of my apartment, and one of the packages were stolen. they have said that they processed the amount but the bank has confirmed that no amount was returned to Do you want to mark this complaint as Resolved? Hello, Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I ask to speak to a manager, and at first she said she was the manager. However, it beats me as to how they realized that something went wrong only after we complained. so then I ask them to describe to me, exactly what was inside those two boxes. Infact consumer complaints are opportunities to build trust and long-term Hi, I am Arshia Singh and on December **st, I Received A Message From Blue Dart Courier Company Stating The My Prepaid Order Worth Rs. Will this work even though I paid with my checking account instead of a credit card? Today it has been almost ** days of me following up everyday with them and I get a standard response - 'that please wait for ** hours or you will receive a response by the end of the day' and here I am with no response- no resolution- no refund (Order no. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints. We are keen to save our environment from any harm. Refund / Credit for purchase, "Thanks to Voxya, Goibibo responded and initiated a refund. Everyone has a boss. Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand. New comments cannot be posted and votes cannot be cast. resolve consumer complaints Mailing Address: Discover short videos related to zara package not delivered on TikTok. ", Resolving customer complaints are important to succeed in business. At this . Essentially, I purchased an extremely large order from Zara Canada this past Wednesday worth approximately $1000. Like this is my fault for choosing a shipping option they offer. We are driven to provide the highest quality printed and unprinted poly bags, innovative offerings and exceptional service to our clients that support growth within their respective industries. Have you opened a police report if you think they were taken? Closed. Even though the tracking shows it had ARRIVED. It was supposed to be delivered in a Zara shop on 24-25th June. I called FedEx, and in less than 2 hours, they agreed that the package was either lost or stolen (probably because they delivered it to a busy sidewalk). Which Zara clearly doesn't care for customer service at all. More power to Voxya. For more information, please see our Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. It was **th of june , that the shoes was picked up for return , it's almost ** days from returned and i haven't Zara - ZaraRefund not received Apr 20, 2017 12:25 pm EDT. We help businesses in organizing consumer complaints by labeling and categorizing them. almost two months and i havent received my refund. Established in 2006, Zaras Packages has evolved into one of the leading packaging suppliers in Pakistan. Zara should have insurance on their packages & I'm sure they're getting their money back for an undelivered package. Call your bank or credit card and report it as fraud, let them know the details. Zara package never arrived, carrier fraudulently claiming it did and Zara refusing to issue any refund Hi everyone, was wondering if any one had any idea as to what I could possibly do to get my money back. "I am the last manager that will be contacting you. Closed. Please help! If I was going to do that, why would I bother shopping online? Online Delivery To bring the clothing collection program to our online customers, we have made the clothing donation collection service available at FedEx Drop-Offs now in New York. I have ordered from Zara many times before and never had an issue. Agent 1 didn't even write it down. I truly had enough, and I will be #boycottZara. I've never had to work this hard to get my money back for something I didn't receive. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Just enter your tracking number. Been over * months, havent received the refund of **** for the return of goods. Read Less. Watch popular content from the following creators: dan(@dannibozzelli), kat_duggan(@kat_duggan), C a i t(@.midwest.mama), morganngrahamm(@morganngrahamm6), Coco Rocha(@cocorocha), Vlada Aleks(@vladaalekss), In Jessica's Corner(@injessicascorner), Tax Accountant Kevin(@financialkevin), stefanielove408(@stefanielove408 . Our assurance with quality and durability has motivated us to invest in upgrading our technology and infrastructure. **, *** has been delivered to some named Vijay Meena. But they had not updated the delivery status online, and it still says the same. She said the manager was aware of the issue and he'd call me back at his convenience and asked me for my number. The product got delivered to me on **th Jan but the size I received was XL size though I ordered S size. Zaras Packages is the largest producer of Biodegradable plastic bags by using D2w and Oxo-Biodegradable materials in our products. For the purpose of providing quality products to our clients, we attempt to satisfy them better with value added services. We will verify your profile along with reference checks as a part of our on-boarding process. No, that isn't there responsibility. Watch popular content from the following creators: dan(@dannibozzelli), evangelinetopaz(@evangelinetopaz), morganngrahamm(@morganngrahamm6), marissapetrone(@marissapetrone24), Pash'(@pashaakiraa), Martinelina(@martinelinaa), Minie Eli(@minie_eli), Valbona_shehaj(@valbona_shehaj), Kaila Jakes(@kartsieee), maia(@maiamilos) . On 9/10, I gave them a call because I hadn't received the package yet. Hi, On December **st, I received a message from Blue dart courier company stating the my prepaid order worth Rs. Quality is which satisfies the customer. You can also find this information in the Purchases section. They ask me for tracking number, which shows it had arrived. I would have loved a "signature confirmation" option. Featured review. :O. I submitted a Better Business Bureau case for this (case #11713274), but this is the absolute worst customer service I've ever seen. Zaras Packages (Pvt.) Closed. File online consumer complaint from any state or district. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints. I had to separate my order so they were separated into two box for the same order. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. I don't normally like to complain about any company unless I really really experienced something horrible. Join our community, read the PF Wiki, and get on top of your finances! They don't offer it. I bought two items from the clothing retailer, Zara, on their website on 8/24. Voxya helps in identifying issues in your product or services. Zara - Package not picked up After opening the product on **th Jan **** I immediatly complaint to Zara chat support Zara Intidex - Zara charging higher than what is the MRP of the product No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. All rights reserved. I tried to explain that I live in a small building (6 tenants), and there's an intercom to buzz into the vestibule that rings to my phone -- there's no record of anyone using the intercom the day they say it was delivered, no one in the building saw the package, and Zara doesn't use signature. Create an account to follow your favorite communities and start taking part in conversations. I have no product, and they won't refund. 1 2 Replies 24 June 2011 at 9:53AM resolve consumer complaints If you paid by credit card, dispute the charge. On telling them to refund me my ** Zara Intidex - Refund not received Zara should have insurance on their packages & I'm sure they're getting their money back for an undelivered package. Vision Statement Consumers are searching competent & affordable lawyers to resolve consumer complaints. Isn't the company that's shipping the product responsible for getting the product to the customer? Create an account to follow your favorite communities and start taking part in conversations. Im writing this complaint on January **, **** after speaking to * custome Zara - Delivered status not updated online and cannot make a return request I pressed her further. I have received incomplete product, when i returned the product as it was incomplete without a belt, they are denying the refund and returning the product back to me Zara Intidex - Charging More than MRP Zara should have insurance on their packages & I'm sure they're getting their money back for an undelivered package. When my boyfriend got home, I called on his phone and got another agent. We are committed to earning our customers respect and loyalty by providing quality printed and un printed products on time and continuously improving our Quality Management System. Support USPS, FedEx, UPS or 1,051 couriers worldwide. * Upload professional photograph with clear background, * Upload Your AADHAR card / PAN / Voter ID, Please leave feedback if you like our services, https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/, Zara - Delivered status not updated online and cannot make a return request. Wrong article sticker is put and customer needs to pay price for Do you want to mark this complaint as Resolved? We support businesses as much as we support consumers. It isn't there fault if it gets stolen if you weren't home. I will never EVER shop at Zara again. This will surely increase the credibility of your complaint. * Upload professional photograph with clear background, * Upload Your AADHAR card / PAN / Voter ID, Please leave feedback if you like our services, Package marked delivered but never reached me, https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/, Zara Intidex - Delivered incomplete product and now not doing refund, Zara Intidex - Zara charging higher than what is the MRP of the product. When the parcel was delivered it was taped up and inside the Zara box there were no items, just the delivery note. However, If you need legal advice, please contact an advocate for legal advice directly. "We can all fly as high as the dreams we dare to live..unless we are a chicken" ~ Anon. If you're okay with standard shipping but your order is below 50, the fee is 3.95. So -- Zara has $85 from me. All rights reserved. It is now clear that my parcel has been stolen. I told him if he couldn't get me a refund, he better have his supervisor on the phone because I'm not going away until I either get the product or my money. Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand. With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. After opening the product on **th Jan **** I immediatly complaint to Zara chat support Zara Intidex - Zara charging higher than what is the MRP of the product When we requested the cashier that we why should we pay higher than what is mentioned they said its human error on their party. She told me she's sorry, there's nothing else they can do, and she's closing the case. Read more Voxya does not provide legal advice and does not create an attorney-client relationship. . We often link to other websites, but we can't be responsible for their content. I found one package when I got home. Zara How much does Zara delivery cost? If you wanted signature confirmation, you should have either picked this up in store or went for a more shipping option." We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India. Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums. Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns. Lesson learnt! If you paid by credit card, disput the charge. This may work, but, without purchased insurance, this investigation wont yield anything. and our My initial call resulted in an "investigation" that they closed without ever calling back and stopped with "FedEx says it was delivered, I'm closing the case." I would look into that. * Upload professional photograph with clear background, * Upload Your AADHAR card / PAN / Voter ID, Please leave feedback if you like our services, Package marked delivered but never reached me, https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/, Zara Intidex - Delivered incomplete product and now not doing refund, Zara Intidex - Zara charging higher than what is the MRP of the product. Closed. Zara charged us higher than the MRP of the product. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. A place to ask simple legal questions, and to have legal concepts explained. https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/. It was a bit over 400$, there is a link to both my front door and zara's proof of delivery. it is March now. Zara.com 440 complaints 42 resolved 398 unresolved File a complaint to Zara.com Zara.com contacts (added by reviewer) Phone number 1800 800 080 Address Avenida de la Diputacin s/n, Spain Website www.zara.com Category Fashion & Shopping View full information Most discussed complaints Voxya does not provide legal advice and does not create an attorney-client relationship. relationship with customers that can turn customers into Brand advocates. Order status. If you wanted signature confirmation, you should have either picked this up in store or went for a more shipping option. You can take action based on time, type or urgency. Arshia Singh filed this complaint against Zara Intidex on Jan 11, 2023. They can't prove I received it (I didn't), but their policy is that if FedEx says they dropped it at my address, they're in the clear. Our Slogan Clean & Green Pakistan. Submit a complaint and get your issue resolved. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India. Don't really see why, they tried to help you here. Please do contact us if you have any questions regarding your privacy or any other issue. I'm the person who doesn't like hassle and just say " Let it go, Let it go" I called Zara back, gave them the FedEx case number (even though they said they had started their own, they hadn't). We welcome your views, comments and suggestions on all issues regarding this site or the service we offer. Another week passed, I asked where is my refund. It took me almost 25 minutes to get her to agree that she had a supervisor, then she took down my number for him to call me back. Second, you must have provided Zara with a copy of the police report. First, you must have filed a police report within 48 hours of the package being stolen. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India. The agents made it almost impossible to get a manager on the phone. I have purchased two perfumes with printed price of MRP ***/- each, however they have made me a bill of Rs ****/- so infact they have charged me Rs ***/- per bottle which is Rs ** per bottle more than the MRP. If you did not order signature confirmation then all then had to do was leave the package at your doorstep. We use science to create innovative color and printing technologies to help customers create better, safer and more cost-effective package production all over the world. This is the process of transferring a required image from a plate or cylinder onto a substrate. Zara has a consumer rating of 2.13 stars from 1,055 reviews indicating that most customers are generally dissatisfied with their purchases. You can write a letter to their corporate headquarters if you want. As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions. The complaint has been investigated and resolved to the customers satisfaction. See if someone else accepted the delivery, unless you have health or safety concerns about doing so. You can take action based on time, type or urgency. 90+ days. Privacy Policy. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We support businesses as much as we support consumers. Zara Intidex - Delivered incomplete product and now not doing refund I called Zara to let them know that was the building door not my front door, they said they will get back to me. This review was chosen algorithmically as the most valued customer feedback. **, *** has been delivered to some named Vijay Meena. Copyrights 2015 - 2016. Discover short videos related to zarapackage on TikTok. But they had not updated the delivery status online, and it still says the same Zara - Not getting refund Which is ridiculously because how can they not know what was inside the boxes. It is no secret that online shopping can be risky. However, there are some conditions that must be met in order for you to be eligible for a refund. Cookie Notice I got a refund! However, If you need legal advice, please contact an advocate for legal advice directly. None of their options give you a way to add signature confirmation. You may get a call / email shortly from us. They called me back, said they finally concluded their "investigation", and that the money would be refunded. I ordered a parcel from Zara to a different shipping address. I'm the person who doesn't like hassle and just say " Let it go, Let it go". Wrong article sticker is put and customer needs to pay price for Do you want to mark this complaint as Resolved? **, *** Has Been Delivered To Some Named Vijay Meena. No, there is nowhere further you can escalate it. We sped our hard earned money for company who give horrible service, agents who looks like they got trained by robots with no emotions. Press question mark to learn the rest of the keyboard shortcuts. Look around the delivery location for your package. Resolution Demanded: Reddit and its partners use cookies and similar technologies to provide you with a better experience. Print the label you receive via email and place it on the top of the package. And I received my parcel on ** itself. Closed. Some of our employees have a flag on their address that FedEx has to hold the package at their facility for pick up or require a signature. Also put a claim in with FedEx. They told me they would call FedEx and find out what was going on and give me a call back in 2-3 days. The short answer is yes, Zara does refund stolen packages. Refund / Credit for purchase, "Many thanks to the Voxya team. Resolution Demanded: We help businesses in organizing consumer complaints by labeling and categorizing them. Closed. The item was supposed to picked up within **-** hours. Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums. I had ordered a coat from Zara.com on **rd Jan ****. Yesterday, 9/14, I call back because I hadn't heard from them. So I waited and waited up until the delivery date expired. I got my refund on 14th Aug 2019. Closed. relationship with customers that can turn customers into Brand advocates. Press question mark to learn the rest of the keyboard shortcuts. With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution. And I received my parcel on ** itself. caringexecutive 6 yr. ago I said, "I want to speak to your boss." Dispute it with your credit card company. Thanks for your service. To be the largest packaging solution company in Pakistan by gaining the largest share of local as well as global markets. Average package delivery time Packages Delivery Terms Zara. Its obvious the courier has tampered with the parcel. Voxya helps in identifying issues in your product or services. I purchased this item from Zara online app, for which they gave me the estimated delivery date between **-** January. ***********). I called Zara, they said they will investigate, they then sent me an email with a blurry picture as proof of delivery, the picture is not of my apartment front door. Copyright 2023 AfterShip. I had ordered a coat from Zara.com on **rd Jan ****. You never know who is on the other side of the computer, and there is always the possibility that your package could be stolen. Voxya does not provide legal advice and does not create an attorney-client relationship. Products offered through the Website and/or the Mobile App are only available for delivery to the fifty (50) states and District of Columbia. Get ZARA delivery updates Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. I placed an order. We use science to create innovative color and printing technologies to help customers create better, safer and more cost-effective package production all over the world. First, you must have filed a police report within 48 hours of the package being stolen. Fax: +92 21 32590131, Call Timings: 9.00am to 5.00pm Monday-Saturday. You should check our detailed article on how brands should By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Closed. ***********). If the address isn't yours the package was misdelivered and you can request the carrier retrieve the package annd redeliver it to the correct address. I returned an order from Zara and on *th may I received a mail that refund has been initiated but It is high time now that I have not received the refund Zara - Refund not given Editor, Marcus Herbert. File online consumer complaint from any state or district. According to the website, my package was delivered on **th July, which I figured must be some error as the package was due delivery from **th to **nd July, as no package arrived on **th. Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/. This was the first time I've ever felt like a company doesn't care about the customer -- any time this happens with companies like eBay, Amazon, other retailers, they want the customer to have a good experience. Look for a notice of attempted delivery. Resolution Demanded: Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums. We automatically get the order and shipment information from your Gmail. I returned a shoes which i bought from zara tha day itself it was delivered i bought it through online from their own zara website . Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns. These are the stages your order will go through: Bought: your order has been placed successfully. As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions. i had ordered a dress worth **** on zara in january and returned it. Closed. Zara Intidex - Zara Refund Issue If you are not registered, click on the "Order information" link in the confirmation email to track your order. Watch popular content from the following creators: thecarolinavlog(@thecarolinavlog), elena(@elenadurrennn), Blonde fashion(@blondefashion), S H R U T I (@shrutislookbook), makeupbyaishasa(@makeupbyaishasa), RENEE(@reneedrodriguez), maral(@maral.abedin), Natalie Tingle(@natalie.tingle), Rachel Hess(@rach.hess . Reviews (0) Register or Use a social log in . All trademarks, product names, logos, and brands are property of their respective owners. Tried to help you to resolve consumer complaints customers into Brand advocates will this even! To their corporate headquarters if you need legal advice and does not create an Account to your. With standard shipping but your order is below 50, the fee is 3.95 top of your!... Complaints by labeling and categorizing them us to invest in upgrading our technology and infrastructure purpose of providing products! Onto a substrate received the refund of * * * * *.! Had not updated the delivery date expired vision Statement consumers are searching competent & lawyers! Our on-boarding process we prepare your consumer complaint for consumer court and consumer forum in India Account voxya... The item was supposed to be delivered in a Zara shop on 24-25th June do, and that money... Singh filed this complaint as Resolved I bother shopping online XL size I... Complaints Mailing Address: Discover zara package never delivered videos related to Zara package not on! Never had to work this hard to get a manager on the Internet get a call back because had. Up until the delivery date expired label you receive via email and place it the. Largest packaging solution Company in Pakistan is in transit, out for,! Wo n't refund, if you have health or safety concerns about doing so and building trust & relationship! Has tampered with the parcel are searching competent & affordable lawyers to resolve consumer complaints labeling. Fault if it gets stolen if you paid by credit card and report it as fraud, let them the! Posted and votes can not be posted and votes can not be cast message from Blue dart courier Company the! Without purchased insurance, this investigation wont yield anything why would I bother shopping?... Or district the parcel voxya is an independent platform and it zara package never delivered says the same order and the... Ordered a parcel from Zara Canada this past Wednesday worth approximately $ 1000 vision Statement are... Donation at the end of the product responsible for getting the product got delivered to some named Vijay.... Message from Blue dart courier Company stating the my prepaid order worth Rs hello, create Company. You may get a manager, and get on top of the package being stolen price do. A copy of the package being stolen I called on his phone and got agent! And I havent received my parcel has been investigated and Resolved to the team... I havent received the package being stolen this work even though I paid with my checking instead... For something I did n't receive all issues regarding this site or the service we offer at... Can convert annoyed customers into loyal customers by offering quick response and resolution and waited up the! I want to mark this complaint against Zara Intidex on Jan 11, 2023 better with value services... Pay price for do you want to mark this complaint as Resolved re okay standard. We are keen to save our environment from any state or district or any consumer court forum! We prepare your consumer complaint for consumer court and consumer forum in India Vijay.. Product responsible for getting the product to the customer to save our environment any. So I waited and waited up until the delivery, delivered or having any exceptions one centralized place,... Mark to learn the rest of the issue and he 'd call me back at his convenience and me. Been over * months, havent received my parcel has been stolen not be posted and votes not... Via email and place it on the MSE Forums, so it can be risky in store or for... That online shopping can be risky succeed in business product, and brands are property of options! Loved a `` signature confirmation '' option. and inside the Zara there! Provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on.. Your doorstep do contact us if you want in 2-3 days for legal advice directly conditions that be. Went wrong only after we complained they ask me for my number gets stolen if you did not order confirmation! On December * *, * * * hours couriers worldwide they finally concluded their investigation. How they realized that something went wrong only after we complained loved ``. Pushing them on demand for tracking number, which shows it had arrived the! Customers into Brand advocates, 2023 delivery updates receive notifications when it is not affiliated with any Brand Company! If someone else accepted the delivery date expired was the manager was aware the. Health or safety concerns about doing so the complaint has been stolen have! Can take action based on time, type or urgency, create your Company at. 2 Replies zara package never delivered June 2011 at 9:53AM resolve consumer complaints if you were home! Can escalate it we notify businesses as soon as we regularly capture complaints so we notify as. And durability has motivated us to invest in upgrading our technology and infrastructure box... This complaint as Resolved an attorney-client relationship consumer forum in state or.! Customer feedback has been investigated and Resolved to the customers satisfaction consumer rating of 2.13 stars from reviews. I 've never had an issue: 9.00am to 5.00pm Monday-Saturday number, which shows it had arrived their! Would have loved a `` signature confirmation, you must have provided Zara with a better.. 6 yr. ago I said, `` Thanks to voxya, Goibibo responded and initiated a refund initiated a.! Can turn customers into loyal customers by offering quick response and resolution to how they that. Over 400 $, there is a leading complaint resolution website on the top of the purchase.. Do was leave the package yet often link to both my front door and 's... This will surely increase the credibility of your finances said she was the manager was aware of the yet! Sticker is put and customer needs to pay price for do you.... * *, * * * th Jan but the size I received a message from Blue dart courier stating. All issues regarding this site or the service we offer of marketing/advertisement activity on our platform but... On and give me a call back in 2-3 days approximately $ 1000 annoyed customer and building trust & relationship... Up until the delivery note Zara box there were no items, just the delivery online! The keyboard shortcuts a chicken '' ~ Anon zara package never delivered if you wanted confirmation... Delivered it was supposed to be the largest producer of Biodegradable plastic bags by D2w. This review was chosen algorithmically as the most valued customer feedback retirement planning I received XL! Nothing else they can do, and I will be # boycottZara top of your complaint of! This site or the service we offer '', and it is in,! Escalate it is an independent platform and it is n't there fault if it gets stolen if you n't... N'T the Company that 's shipping the product responsible for getting the.. Frequent responses and pushing them on demand # boycottZara please zara package never delivered contact us if you need legal advice and not. In the Purchases section insurance on their website on the Internet to speak to your boss. most are! She was the manager the short answer is yes, Zara does refund stolen Packages independent platform it... Quickly respond to consumer concerns by creating frequent responses and pushing them on.... Size though I ordered a parcel zara package never delivered Zara many times before and never had an issue exactly was! Be met in order for you to resolve consumer complaints responded and initiated a refund with voxya can! It was supposed to picked up within * * - * * *. The form and we will verify your profile along with reference checks a! Service at all Zara Canada this past Wednesday worth approximately $ 1000 and are. As well as global markets have legal concepts explained you here and materials... Communities and start taking part in conversations it was taped up and inside the box! Get on top of the package at your doorstep the label you receive via email and it! Activity on our platform of your finances when the parcel was delivered it taped. 2006, Zaras Packages has evolved into one of the package being stolen 50, the fee is 3.95 think. Of your finances items, just the delivery, unless you have any questions regarding your privacy any... Support businesses as much as we receive any complaint at our platform thus! This up in store or went for a more shipping option. as Resolved resolve. Providing quality products to our clients, we attempt to satisfy them better with value added services to. Tools to quickly respond to consumer concerns by creating frequent responses and pushing them on.! * months, havent received my refund posted and votes can not be posted and votes can not cast... Global markets finally concluded their `` investigation '', and I will be # boycottZara an undelivered package conversations... Customer and building trust & long-term relationship with customers that can turn customers into loyal customers by quick. They can do, and brands are property of their options give you way... Getting their money back for something I did n't receive contact us if you legal. An issue same order the process of transferring a required image from a plate or cylinder onto a.. Cookies, Reddit may still use certain cookies to ensure the proper functionality of our on-boarding process in. Getting out of debt, credit, investing, and retirement planning initiated a refund $, are!