The most common keys to fail were 5,6,t,y. To reinstall Chrome OS using a USB flash drive, you must have a PC with internet access and a 4GB or larger USB flash drive. FYI, just so that anyone else may be having this problem. He did try changing the keyboard but that had no effect. Afterward, run your fingers across the keyboard to release the stuck/jammed keys. It is extremely frustrating not having a working keyboard as I have resorted to On-Screen Keyboard. If your Chromebook batterys detachable, shut it down, and remove the battery. Remove all devices in the keyboards category, then restart the computer. Some troubleshooting solutions in this tutorial require an external keyboard. Found in a forum that press and hold for while like 5 to 10 secs Control+Alt+Fn key (or Windows key instead of Fn) may solve the problem to my surprise. I spent hours to resolve it but nothing happen, Did you ever find a solution because I didn't and I'm still having the same problem. I did try the hard reset. Or press Alt + Shift + s. Select Settings . Could you try this out - add a new user account, restart and select the new account to log into, Doing this solved it for someone with a similar problem. I had just replaced a damaged power port before they. If this video helps, Please S U B S C R I B E to my channel for FREE.. =====Issue: Certain keys on keyboar. Some of them, a powerwash resolves. Microsoft, do u have any resolution for this. We have thousands of articles and guides to help you troubleshoot any issue. reading the thread. Chromebook tablets were introduced in March 2018 by Acer, the Chromebook Tab 10. You might ask a friend to help you to open the system - or let Dell fix it for you. Hold both keys for 10 seconds. I got same problem yesterday. And what makes things even more confusing is that the layout of the keyboard can vary depending on the model of Chromebook you are using. Sometimes, your Chromebook wont detect input from stuck keys. hold ESC+Refresh key+power button to do a powerwash. Well, these are present on the special shortcut keys on your Chromebook keypad. The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. A factory reset will uninstall and delete everything on your Chromebookapps, local files, browser extensions, etc. i have the same problem, only numerics key 5 and 6 work and keyboard. Arnav Sharma | Facebook | In fact, you will probably not have all of the keys listed here. / Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. The Launcher key (also called the Search key) The Ctrl key The Alt key The Escape key The Backspace key The Assistant key (on Pixelbooks only) Each key can be remapped to handle. Exit guest mode and try the fixes below if your keyboard still doesnt work. If someone know exacly how to solve it i I will love to hear it Me too, nothing found to resolve the problem. Yes, this is a design issue with the chromebook whereby the flexing of the keyboard during normal use causes the folds to become increasingly problematic. Now, open any blank document and try to type from the physical keyboard. Laptop Repair Acer; Acer. Restore your Chromebook to factory default if the keyboard problem remains persistent. Copyright 2008-2023 Help Desk Geek.com, LLC All Rights Reserved. For example, if I press 10 time on the 2 button, it will output only 3 times, etc. Method 1: Restart the Device Unplug all the cables from the device and restart. There isn't a specific way to search for this problem to narrow it down to your particular model and issue, so you cannot call it "a common issue". Problems with your Chromebooks operating system can also cause occasional keyboard failures. The letter keypad won't work on my laptop, only the number keys work?? My mums laptop is having a problem and a lot of her keys arent working. I cant believe it worked for me too! Removing Ghostpress was the only solution in my case. If you cant switch to another account, report the keyboard malfunction to your device administrator. right arrows and left alt working Along with the key under the esc key and the dash next to the zero. If your Chromebook types wrong letters, switch the input method in the keyboard settings menu and try again. Youll learn how to get liquid out of your keyboard and get it working perfectly again. Also on the number keypad, the number is not working either. If you spilled water on the keyboard, refer to our tutorial on fixing a water-damaged keyboard. only 5 and 6 keys work. Are there any clues please as to how to resolve? Check internal hard disk status Method 5. Is this the problem in Safe mode and also when you boot into DOS? Maybe motherboard? <<. Found in a forum that press and hold for while like 5 to 10 secs Control+Alt+Fn key (or Windows key instead of Fn) may solve the problem. Under "Device," choose Keyboard. To change how a specific keyboard key works: Important: Depending on your keyboard, you can press the Search key or the Launcher key for some shortcuts. Nothing makes any difference. I've had this issue with the Dell 3100s. For example, if you are using a Pixelbook, you may have a couple of extra keys. I tried the bios default without success. Check if this solves number keys not working on Chromebook problem. Thatll help you run troubleshooting fixes that may require keyboard shortcuts or keypresses. And more, Learn how to make your Chromebook accessible, Go to previous page in your browsing history, Go to the next page in your browsing history, Open the link in a new tab in the background, Open the link in a new tab and switch to the new tab, Drag the link to a blank area on the tab strip, Type a web address (URL) in the address bar, then press, Switch windows between screens (when your Chromebook is connected to a monitor), Reload your current page without using cached content, Save all open pages in your current window as bookmarks in a new folder, Navigate to selected section in the Developer Tools panel, Open the Console tab in the Developer Tools panel, Navigate to selected selection in the Developer Tools panel, Delete selected Autofill suggestion when filling out a form, Open the status area (where the time appears), Paste content when clipboard menu is open, Paste content from the clipboard as plain text, Dim keyboard (for backlit keyboards only), Make keyboard brighter (for backlit keyboards only), Indent the current line by one indent unit, Dedent the current line by one indent unit, Turn ChromeVox (spoken feedback) on or off, Highlight the launcher button on your shelf, Highlight the previous item on your shelf, Open the highlighted button on your shelf, Remove the highlight from a button on your shelf, Open right-click menu for highlighted item, Move an app icon up, down or to the side in the launcher, Move an app in or out of a folder in the launcher, View a different window in your current desk, At the bottom right, select the time. Reconnect the battery and turn on your Chromebook. They are very fragile and go missing every time. Hi, would you be kind enough to elaborate on your comment please? Maybe not forever, but at least for now. Instead of the usual numbered function keys (F1, F2, etc. This should restart your device without you having to use your mouse. When typing, your Chromebook should enter a character multiple times when you hold its corresponding key. Note: Unplug external devices and accessories (mouse, monitor, USB drive, etc.) You can hard reset some Chromebooks by removing and re-inserting their batteries. The number pad only works when its turned on. Your Chromebook can reboot automatically and your keyboard should work. The numbers all work when using an external keyboard plugged in. If you use an external keyboard, press the Power + Refresh buttons simultaneously to reboot your Chromebook. There does not appear to be any sillage under the keys. This email address has already been registered. If using an older version of the keyboard, hold down the FN key and the B key. Sign in or register to get started. The rest of the numbers don't. Launcher +Alt+ m, Switch between the keyboard languages you've set. Select Restart. Anyone have any sujestions or ideas before i take it in to be looked at? Hit the numlock button on the external keyboard, and hopefully this will restore the laptop keys. Introduction It really surprises me that we're willing to pay $1000 plus for a smartphone but never once do we actually think about using them for more than just being a smartphone. The Windows key worked instead of the Fn. Pry the keycap off the unresponsive switch, hold the keyboard upside down, and blow out the switch using canned air. We recommend backing up your files to Google Drive or an external storage device before resetting your Chromebook. except 5, 6 no other keys work. Also, what makes you say Im behind a VPN? Help Desk Geek is part of the AK Internet Consulting publishing family. Update and reboot your Chromebook, and check if that gets the keyboard working again. A program in execution may have gone in a loop or the keyboard hardware may fail. Tried power wash, reseat cables etc. Learn how to make your Chromebook accessible. Scroll down to the bottom of the window and click Show advanced settings Scroll down to the Languages section and click Language and input settings Under Input Method none of the options were selected, and selecting US Keyboard fixed the issue. I am very grateful for any clues to resolve! You can also clean your keyboard with compressed air. These particles may cause your device to repeat keyboard input when you press a key once. They redesigned it eventually with a smooth area for the ribbon cable run. Step One - Test if On-Screen Keyboard is workable Step Two - Disable all Keyboard shortcuts and enhancements Step Three - Test keys with Notepad Step Four - Check Drivers Step Five - Disable gaming mode Step Six - Try Keyboard Troubleshooting Step Seven - Check if the key works under Command Prompt Step Eight - Clean the Computer Click the Settings panel in the bottom right corner of your Chromebook screen. I am forced to use the screen KB for the numbers which is a pain. Apologies I so didn't see that. Press question mark to learn the rest of the keyboard shortcuts. People have tried swapping ports, swapping keyboards, updating drivers, but still have the problem. Our articles have been read over 150 million times since we launched in 2008. Thank you. it worked!!!! This video shows how to troubleshoot the issue if some keys on keyboard doesn't work. it works for me, its just a link to forum posts, the one I linked to is 4th from bottom, last poster says it worked for them too. You must log in or register to reply here. I already tried that but the problem persists in other user profiles. Install Android apps Shut down your device by clicking on the Shutdown option. Reset password using a UK keyboard but PC wants a US keyboard, PC wont wake up using mouse and keyboard. 6. Only the number 5 and 6 keys work, 1-4 and 7-0 do not. Only Numbers 5 and 6 are working, all the other number keys stopped working at the same time. As for specs, whats important? We cover Windows, Mac, software and apps, and have a bunch of troubleshooting tips and how-to videos. (I used to be a PC Tech many years ago before I retired.I could take and only PC apart and put back together blind folded.but never worked on a notebook before). wont perform their unique actions if ChromeOS treats them as function keys. In addition, a key that has a search symbol on it in most Chromebooks may have a round status symbol on it in a Pixelbook. Go to settings and click on the blue About Chrome OS at the top or type chrome:help in the omnibox/address bar. The two-tone design fits . If so, check out our YouTube channel from our sister site Online Tech Tips. Fireboy must avoid water, and Watergirl will perish in lava. yes , I have. 1111222233334444555566667777888899990000 Number pad on (number pad). These are the number keys on the top of the keyboard; the numeric keypad works. Maybe attempting to take it apart will. have you tried cleaning keyboard? To create your USB flash drive, visit ourCreate a USB Recovery Flash Drive for your Chromebookarticle. Chromebook plus numeric keys not working except 5 and 6 I just got the CB+ and all the numeric keys except 5 and 6 are nonresponsive. Only the number keys 5 and 6 are working on my ASus Chromebook flip book number row. Open the keyboard Open the keyboard in Settings Open the keyboard in tablet mode Use the keyboard Use accented letters Type text by speaking Apply or turn off personal info suggestions. JavaScript is disabled. My Keys Are Typing the Wrong Letters! 3. If youre using a Windows or Mac keyboard, press the Windows key or Command key instead of Search key or Launcher key . Then select Powerwash and hit Continue. I tested it on my Window 10 20H2, still working fine. It work's !, It works! Dell Laptops all models Read-only Support Forum. For a better experience, please enable JavaScript in your browser before proceeding. If it's more than a year old, you may be able. Before you do Learn how to choose your keyboard language. Click to expand. that same thing is happening to me, with the same keys, how did u fix it. Contact Your Chromebook Manufacturer 1111222233334444555566667777888899990000 Number pad off (keypad) Ah, sorry I read it wrong (must have read it 4 or 5 times too) Only 5 and 6 working is a lot more inconvenient. There can be some application causing this disturbance. Typically it seems to be some loose connection in the ribbon cable. Conquer levels of fire and ice in Fireboy and Watergirl 3! Could it be some weird key stroke combination One of the first shocks that you may experience when you buy your first Chromebook probably comes when you look at the keyboard. However, it doesnt specify the exact files that might be affected. Scroll down to the Device section and select Touchpad Settings. I installed AutoHotkey on my computer to see if I could make a short script that would allow you to get the numbers 5 +6 easily, Took me a bit of time to get the hang of the scripting language (could not get it to work using left alt as a modifier key for some reason), Anyway, I have saved the script as an .exe which will run in the system tray. Either click on the status area,. The popular solution to this is to press and hold alt+ctrl+super keys. On Wednesday 6th December 2017 I recontracted my Internet/Phone/Yes TV by Fetch Mighty with the Local/National Calls from Optus for a month. Thank you. The most popular method is by pressing the Refresh + Power keys together. Acer Community User Agreement. This loads the Keyboard Settings overlay. Contact your Chromebook manufacturer or refer to its instruction manual to get help locating the hardware reset button. Files to Google drive or an external keyboard, refer to our on! 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